🔧 Troubleshooting

Common Issues

File won't upload

• Check that the file format is supported (see the tool page)
• Try a different browser (Chrome recommended)
• Disable browser extensions that might block file access
• Clear browser cache and try again

Processing is slow

• Large files take longer — this is normal
• Close other browser tabs to free up memory
• Try a smaller file first to verify the tool works

Output quality issues

• Check the quality/compression settings before processing
• Use 'light' compression for best quality
• Ensure your input file is good quality to begin with

Mobile issues

• Use landscape mode for better tool interface
• Ensure you have enough storage space for downloads
• Try the 'Request Desktop Site' option in your browser